Customer Declaration
You should complete this declaration if you are ‘chronically sick or disabled’ and the goods or services are for your own personal or domestic use. A family member or carer can complete this on your behalf if you wish. You can find out more from the Helpsheets on the GOV.UK website or by telephoning the VAT Disabled Reliefs Helpline on Telephone: 0300 123 1073. HMRC staff cannot advise whether or not an individual is chronically sick or disabled.
A person is ‘chronically sick or disabled’ if he or she is a person:
- with a physical or mental impairment which has a long term and substantial adverse effect upon his or her ability to carry out everyday activities
- with a condition which the medical profession treats as a chronic sickness It does not include an elderly person who is not disabled or chronically sick or any person who is only temporarily disabled or incapacitated, such as with a broken limb.
- With a terminal illness
If you are unsure, you should seek guidance from your GP or other medical professional.
Please give this completed form back to the supplier. They will keep it with their VAT records.
Please do not send it to HMRC
FAQ
Can I claim VAT relief on behalf of someone else?
• Yes - but you will be required to put the claimants details on the VAT relief claim form.
Are all products subject to VAT relief?
• No - only products clearly identified are subject to VAT relief. You will be unable to purchase products which do not qualify for VAT relief under your account
Please note there are penalties for making false declarations